Not resolved
Customer service
Diversity of Products or Services

1 week after we moved into our new home we had a problem with our boiler leaking.1st visit we paid $100 and they replaced a valve on the hot water heater...boiler still leaks.

2nd ($100) visit they replaced a valve on the boiler. Still leaked. 3rd visit - determined it needed a new part...not covered under warranty. I just want it fixed and warranty says the repair is not covered???

Makes no sense. VERY frustrated. It is like taking your car to the repair shop because your brakes don't work and they repair the steering wheel and charge you $100. You take it back as the brakes still don't work and they say you need a new tire and charge you another $100.

You take it back the third time and they say the brakes need a new part and it is not covered under warranty.

So you have spent $200 and your brakes still do not work.WHat a scam!

Reviewer is in unhappy mood. This person is quite happy with prompt response to calls and stated that there is a room for improvement of unneeded repairs and uncovered repairs. Please immediately contact the author of this review to discuss warranty issue of boiler repair and associated monetary loss in the amount of $472. HMS Home Warranty needs to have the product delivered according to poster's claims.

Other people also mentioned boiler repair in their reviews. You may find this information helpful for further shopping at HMS Home Warranty.

Had an Experience with HMS Home Warranty?

Write a review


Terms of Service
Post Comment

You May Also Like

Leaffilter North - LeafFilter's heavy handed sales practices & an oncall lawyer illustrate how adept they are at robbing their customers Leaffilter North "3/4/2015First and for most - if you get these filters pay with a credit card or open their credit card. When you have issues and want them off your house..." Read more HMS Home Warranty - Heating Unit that doesn't heat above 55 degrees HMS Home Warranty "HMW HOme warranty - called when my heating unit is not warming up my house. They said all parts are "working". When below freezing temperatures the unit ran..." Read more Rebath - 8 months and still unfinished Rebath "I signed a contract with Re-Bath 8 months ago and I am still waiting for my project to be completed and the repairs done to the areas they damaged during..." Read more American Home Shield - AHS Terrible Company! American Home Shield "We are very long term AHS customers with 5 houses covered. We called AHS to repair once again our A/C unit. The first contractor sent out reported there was physical..." Read more Pottery Barn - No one care once you received order Pottery Barn "I order logan office furniture set with two cabinets, two hutch and one desk in HEWN OAK finish. I received furniture and it is good quality but one cabinet has..." Read more Seniorpeoplemeet And Ourtime - Bad experiences Seniorpeoplemeet And Ourtime "Someone Hijacked my count All of my profile Identity profile was erased someone else's Profile picture was in my place and all my photos uploaded disappeared. I want answers to..." Read more Paypal - Mislead by an employee during dispute process Paypal "On July 15th, 2017 I made a transaction seperate from eBay for $675.00. This was a private transaction, separate from eBay. When I received the package from the seller I..." Read more Directv - Equipment does not work.  "Known issue" no fix for over 1 year. Directv "1 month ago today we had Dirctv installed. The boxes in our home lose internet connection everyday sometimes hourly. We have called Directv everyday for the last 30 days on..." Read more