0 symbols (min 100)
Submit answer
Question:
by Byrdia T #11903

Refrigerator Repair.

At what point will HMS replace the refrigerator? My refrigerator stopped working in June2018.

It was last serviced August 16, 2018. It is now September 5, 2018 and it does not work. When I talk to customer service they say that the report from the service call. When asked who can recommend replacement, I was told that Authorizations was responsible and I can't talk to Authorizations.

There have been 5 service calls and it still does not work. Freon has been added 3 times and the last visit was suppose to replace the compressor. We have been scheduled for another visit on September 18, 2018.

In the meantime this problem is not catargorized as an emergency and I was told to use a cooler. I was given the HMS Corporate address of : 1625 NW 136 AV Suite 200, Ft Lauderdale FL 33323

View
0 symbols (min 100)
Ask a Question About HMS Home Warranty
0 symbols (min 100)