Manufacturer: Hms Home Warranty Category: Warranty Clear all filters (2 of 2 reviews match)
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I've had my warrenty for 3 yrs an have never got a resolution to my issue without numerous calls .a yr ago it took me 4 days to get someone to send their guy to my area of ohio because no 1 is contracted to my areaof just west of col. Ohio.this week a water heater leaking all over my basement an again no one services my area but 1 company an they cant get here for a week.i really like the hms slogan to (to make home ownership easy for you)WOW so...
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Anonymous

Anonymous Dear Homeowner, I apologize for the inconvenience and delays. We appreciate you as a longtime customer and want to make this right. Please send an email with your claim number...

In January I submitted a claim for my water heater that stopped working. First, it was on a weekend and they told me that not having hot water wasn't an emergency so they wouldn't pay the premium for the plumber to come out on a Sunday. When they finally came, the water heater when it was working was leaking carbon monoxide into the home, little did we know. So much for not being an emergency. Then they told us they wouldn't cover it because it...
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