Not resolved

Bought a home and heat pump was malfunctioning.First tech talked about his wifes *** more than the heat pump.Second tech of course said it was installed wrong so claim was denied.

Next a leaking shower of course denied because it is cast iron and concrete in the shower pan. We don't cover that. I would never use HMS again and strongly recommend no one does. The second tech that came for heat pump also cleans carpets ,drapes and takes care of water problems.

Go figure.

What do they cover?

Realtor was warned of using this company but still does.

Connie in Ohio

Review about: Hms Home Warranty Claim.

Monetary Loss: $4000.


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