HMS Home Warranty - HMS is a Predator

HMS is a Predator

Apr 27, 2008

HMS Home Warranty complaint by Kenny

HMS takes your $ and provides nothing but false promises and anguish in return. Contractually, there is no specific performance disclosed as to timeframe for them to take corrective action...they can take forever. My AC, manufactured in 1967, died. They have now spent 3 weeks looking for repair parts. Like that's going to happen. On the phone they are polite as they lie to you about elevating your claim or placing a rush on it and yet everytime you call back you will get the exact same song sung to you. Arbitration clause prevents recovery. Stay Away! Bottom Feeder.

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Comments (1)

1. Written by Bob, on 27-04-2008 16:23

HMS is the worst. Just take your cash out and throw it on your grill instead of sending it to them. I had the same experience. After two months I just gave up and replaced it myself. What a waste.

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